A woman with curly brown hair wearing a teal blouse, lots of jewelry, and bright pink nails, smiling and standing with arms crossed in a well-lit indoor space.

Hi! I’m Laura Czuba.

At Seven Years Old, I Watched My Mom Suffer a Stroke That Left Her Partially Paralyzed With Limited Speech.

Overnight, I became both child and caregiver, witnessing how systems designed to support her often created more barriers than pathways. For thirty years, I watched firsthand as the healthcare industry fell short.

She was struggling in a world not built for her needs, each challenge revealing the void between human necessity and available solutions. A tension began to build within me, and I knew there had to be a better way.

As I Completed My Master’s Degree in Engineering, I Started Working at a Home Healthcare Company. I Quickly Learned That Good Intentions Without Good Systems Lead to Huge Gaps in Care, and People Fall Through the Cracks.

Healthcare professional in green scrubs shaking hands with a patient, who is wearing a mustard-colored sweater, against a plain white background.

Caregivers were suffering from ergonomic injuries at alarming rates, among a thousand other physical and mental challenges, and no one had built a system to protect them. So I did.

The impact was immediate, I moved up in the organization, and the need for new protective yet powerful systems was so great, I was quickly addicted to the potential of healthcare technology…

IMPACT & RECOGNITION

Laura's Insights on Transformation, Innovation, and Human-centered Business Solutions Have Been Featured in Industry Publications and on National Conference Stages:

AWARDS

A stylized emblem featuring a crown and laurel leaves, primarily in gold and gray colors.

  • Global Innovation Award Finalist: Institute of Industrial & Systems Engineers 

  • 2023 Leadership Award: Executive Leadership Associated with CAS

  • Columbus Business: First 40 under 40 (nominee)

  • Outstanding Innovation in Service Systems Engineering Award: Institute of Industrial & Systems Engineers (nominee)

PUBLICATIONS

A dark gray open book with blank pages on a light background.

CERTIFICATIONS & LICENSES

A location marker icon with a star inside a circular outline.
A faceted glass stone casting a rainbow and star-shaped light reflections on a white surface.
A woman with curly hair, wearing a colorful plaid blazer and pink blouse, sitting on a beige sofa, smiling, and writing in a yellow notebook placed on her lap with a laptop next to her.
A young woman in medical scrubs sitting on a beige couch, smiling and holding a tablet, talking to an older man with gray hair and a beard, also sitting on the couch, in a well-lit living room.

PROVING WHAT’S POSSIBLE

I learned that implementation success had little to do with the software itself and everything to do with the humans using it.

The systems I helped implement contributed to our operational success, and as the company scaled to become a leading home healthcare provider, I began consulting with other organizations on their technology implementations. Eventually our small but mighty team bought a software company and 7 years later, we sold it for a 5x return.

I Saw What Intentional Technology Could Do in the Healthcare Space.

I watched exhausted caregivers regain capacity. Saw skeptical team members become champions of change. Created conditions where people could do exceptional work without sacrificing their wellbeing. But alongside the tech builds and high-profile implementations, I was still spending every weekend taking care of my mom.

Woman in green sweater playing with a black and white dog wearing a pink bandana in a living room.

SEEING ALL SIDES

I've Lived on Both Sides of the Care Equation, Constantly Confronted by the Realities of a System That Was Still Suffering. I Realized I Had to Go Bigger.

I know what it's like to be the leader working hard to exceed industry standards, and I know what it’s like to be the person providing the care. Standing by the bed, holding the hand of a scared and uncertain person, doing our best to give the best possible care in spite of the emotions and the stress.

My work is about more than efficiency or automation. It's about creating the conditions where joy and resilience intertwine with excellence.

When I dig deeper than most, it's because I've lived the consequence of shallow solutions. My human-centered approach isn't a methodology I adopted. It's a promise I made to honor my Mom's journey. I have the power to help more organizations bridge the gap between tech overwhelm and AI innovation without sacrificing the humanity of healthcare, and I cannot help but take action.

When Your People Have the Capacity to Bring Their Best Selves to Work, Everything Else Becomes Possible.

That's not just good for business. It's what makes this work worth doing.

Let's Work Together